Need is not just a clear-cut Kashmir policy by the government, but a well-informed public who remain privy to limited understanding of Kashmir and the conflict therein.
While whole world condemned that incident there were some in India who were preparing to justify it. Those were the 'eminent' pseudo-seculars of India.
Not only the government of India but even IAS Association also need to take cognizance of his statements and behaviour as an officer of India's prestigious service.